Parent Handbook

Parent Handbook

Policies & Procedures

We reserve the right to make changes to our policies and procedures effective immediately at any given time.

Version: January 2019

Dear Parents:

Welcome! This Parent Handbook is provided for parents of children attending Macomb Learning Center. It contains a great deal of information regarding rules, procedures, and policies for our facility.

Please keep this Handbook in a place where it will be readily accessible. You can also find the most up to date version on our website ( Refer to it whenever you have a question about our policies. If further information is needed, contact the Director and/or Assistant Director. We hope that you will find it helpful and we look forward to assisting your child to grow and develop into an outstanding individual.


Christine Coutilish                    Brenda Parker

Director                                      Assistant Director


~ To hold a spot for your child you must pre-pay the enrollment fee and the 1st weeks tuition.

~ We will hold the spot for up to a four-week period.

~ This is non-refundable if you change your mind.

~ All required paperwork must be submitted before the child is permitted to attend.


~ All children must attend a minimum of 3 days per week.

~ All children MUST be in the center no later than 9am on their scheduled days.

~ You must drop off your child at the drop off time you specify. Earlier drop-offs MUST be approved by the Director! If you drop off early without prior approval, you will be charged an additional fee…See Tuition Schedule for fees.

~ You must pick up your child no later than the pick-up time you specify. The State of Michigan Licensing Rules state that children should not be in childcare more than 10 hours per day. Any child at MLC more than 10 hours per day will be charged an additional fee. See Tuition Schedule for fees.

~ Please call the center before 9am to let us know if you are going to be out or late for the day! No show / no call does not get a credit for the day.

~ If you are not here by 9am and have not called we will assume that your child will not be in for that day. We will make all necessary adjustments to our program and you will be CHARGED for the day!

~ All schedule changes MUST be approved by the office staff….Teachers can NOT approve schedule changes!

~ There is an additional charge per day for any schedule changes within the same week!…see Tuition Schedule for fees.

~ Late pick-ups after closing will be charged a per minute late fee. See Tuition Schedule for fees.

~ If you are more than 30 minutes late after closing time, and have not contacted MLC, the program director will have to call Child Protective Services.


~ Cash, Check, or Money Order ONLY

~ Weekly tuition and schedules are due every THURSDAY for the following week.

~ Monthly tuition and schedules are due the LAST THURSDAY of each month for the following month.

~ If tuition is not prepaid, enrollment will be discontinued. A re-enrollment will require paying another enrollment fee as well as the remaining balance due and the tuition for the returning week.

~ If tuition is paid AFTER the due date, discounts will NOT be applied and Late Fees will be charged. See Tuition Schedule for fees

~ It is OK to pay EARLY…we deposit payments every Saturday.

~ Discounts are available only for students who attend 5 days per week.


~ If there is a need to withdraw from the center we require two full weeks advance notice prior to you leaving.

~ Payment of the two full weeks notice will be expected if notice cannot be given and the children will not be able to attend the remaining time.

~ All notices must be turned into the office in writing or through e-mail. Verbal notices will not be acknowledged and tuition charges and late fees will continue to be added to your account.


~ If the center decides to terminate enrollment of a child due to a behavioral issue the following will apply:

~ One warning to parents

~ The second time will be a one-week notice of dismissal.

~ If it is for a reason that would require immediate dismissal that decision is up to the discretion of the director.


~ During non-business hours: In case we have to close because of severe weather, building problems, or other such emergencies, it will be announced on local news channels.

~ During business hours: If there is an emergency and we need to close we will contact you immediately.

~ Your child must be picked up within one hour of MLC contacting you due to emergency closures.

~ Only person(s) listed on the information card will be allowed to pick-up your children or, you must give us the name of the person picking up. We will check picture ID for everyone we do not know!


~ You will receive vacation/sick time to be used between January 1st and December 31st each year. Vacation/sick time is available AFTER your child has been enrolled a minimum of 6 months.

3 day weekly attendance = 6 vac/sick days

4 day weekly attendance = 8 vac/sick days

5 day weekly attendance = 10 vac/sick days

~ Please let us know in advance of any vacation.

~ To receive a sick day credit, you MUST ask for it in writing either via email ( or a note left in the tuition drop-box.

~ Once your allotted vacation/sick days have been used up, you ARE REQUIRED to pay for your normally scheduled days. You are paying for a SPOT in our center not just for the days you decide to use us. Please plan your vacation times accordingly.


~ MLC is open Monday through Friday from 6am to 6pm unless otherwise stated.

~ The center will be closed or have an early close on select Holidays.

~ We will post a schedule of dates that we are closed for the holidays as each year the dates change. Postings will be: on the front door, by the office, in your email, on our website, and on our Facebook page.

~ Everyone is expected to pay for New Years Day, Thanksgiving Day, & Christmas Day. Note, other paid holidays may be added at any time.


In the interest of your child’s health and that of all other children at the center, you must submit your child’s current medical and immunization records prior to enrollment. These records will need to be updated in accordance with state law.

~ Health Appraisal form each year

~ Immunization record each time your child receives a new shot.

~ (or) Immunization Waiver Form


The following guidelines have been established to ensure a safe environment for both children and staff:

~ Physical and immunization records will be kept on file. Parents will update when required.

~ Parents/physicians will provide in writing any known health conditions such as asthma, seizures, allergies, and the symptoms that may appear.

~ If your child becomes ill while in our care, we will contact you to come get your child. We ask that you pick up your child within one hour. You will be asked to sign a SICK CHILD RETURN POLICY, and your child will not be permitted to return until he/she is 24 hours symptom free without the use of medications, or when you have a doctor’s note permitting his/her return.

~ If your child is ill, we ask you not to bring him/her for that day to prevent spreading the illness to others.

Symptoms common to communicable diseases….

Red or running eyes, sneezing or discharge from nose. Cough (persistent or productive). Sores and crusts on the scalp, face, or body (red, swollen, or draining). Any skin eruption or rash. Sore throat. Fever (101 or higher the child will be sent home). Nausea & vomiting. Diarrhea or persistent abdominal pain. Pain and stiffness in neck, headache. Infectious conjunctivitis (pink-eye). Nuisance diseases such as head lice, impetigo or ringworm.

~ We will allow re-admittance following illness based on any/all of the following conditions:

Child is symptom free for 24 hours without the use of medications, or a note from the doctor. Child has a normal temperature (98.6). Child has been on a prescribed antibiotic for 24 hours. Child must be able to function and participate in a group setting including going outside.

~ In the event of any serious accident or illness an ambulance may be called, if needed. To ensure your child’s safety we keep a file of names and phone numbers of the people you authorize to pick up your child, please keep these phone numbers current. We also ask you to supply the name and phone number of your doctor. The primary concern for the center is to keep all children safe, happy, and HEALTHY!!!


~ All staff is trained in first aid, CPR, and blood borne pathogens.

~ When injuries do occur we will call you if necessary.

~ If we feel it is life threatening we will call 911 for an ambulance first, then you.

~ All injuries will have an accident/incident form filled out which requires your signature and then will be added to your child’s file.


~ All medication must be in it’s original container.

~ The pharmacy label must state the child’s name, doctor’s name, medication name, valid date, dosage, and any other pertinent information.

~ “Prescription Medication Authorization” forms must be completed when your child needs medication administered at our center.


~ MLC’s doors open at 6am and are locked at 6pm.

~ At pick-up, please enter the building no later than 5:45pm so that you are safely out of the building by 6pm.

~ In order to keep your child safe at all times we require you to enter the building with your key fob.

~ Your assigned key fob will allow us to track who has been in the building and when.

~ You must manually sign your child in at drop-off and out at pick-up.

~ We will release your child only to those you have on your Child Information Card that are eighteen or over.

~ Everyone will be asked to show proper ID until we recognize faces.


~ State Licensing requires all children in our care to have a rest period.

~ Naptime is 12:30pm to 2:30pm…(infants…under 1 year…dictate their own rest times).

~ MLC provides a cot or a crib for each child. The cots and cribs are sanitized daily.

~ Infants 0 to 12 months are not allowed to have a blanket so you must provide footie pajamas.

~ Children ages 12 months and older must bring in 1 small blanket.

~ Blankets/sheets must go home each weekend to be washed unless soiled before.

~ All infants are placed flat on their backs to sleep.

~ Physician’s note is required for any other sleep position besides back for infants. Example: swing, bounce seat, etc.

~ All Infant/Toddler staff are trained in safe sleep practices.

~ Children who are school age are required to have a one hour rest-time.


~ MLC will provide breakfast, morning snack, lunch, and afternoon snack. (weekly menu’s are posted online)

~ If children have any allergies to foods we ask that the center be notified of this on the information card.

~ Because of allergies…NO food from home is allowed to be brought into the center (infants…under age 1…are the exception).

~ Formula and baby food is to be provided by the parent.  Infants eat on demand so please bring more than enough for the day.  MLC will supplement with cheerios, crackers, etc. for 6 months old and older.


~ ALL CHILDREN (yes, infants too!) are required to play outside everyday at least 60 minutes unless the weather does not permit it. Such weather includes…Extreme cold temperatures (windchill of 13 degrees or lower), Rain, sleet, high winds, excessive heat.

~ Parents must provide SPRAY sunscreen or sunblock with your child’s full name written on it.

~ If you feel your child is too sick to go outside they should remain home until they are well.

~ Make sure you child is dressed appropriately for the current day’s weather! YES, even the infants go outside!

~ If your child does not have the proper clothing for the day, you will be called to bring it in ASAP!


~ Your child should wear comfortable, washable clothing along with closed toed shoes.

~ Bring in an extra outfit to be kept at the center that is weather appropriate including underwear, socks, & shoes.

~ In the winter please include: coat, boots, snowpants, hats, and gloves.

~ If your child has an accident, we do not wash the clothing here, we send it with you and you must bring more clothing to leave here. Infants and toddlers will need at least two extra outfits.

~ All clothing must be labeled with child’s full name. If not labeled by you, we will put your child’s full name on the tag of the item so we know ownership.

~ PLEASE do not dress your child in clothing that you do not want to get dirty. Kids are curious explorers that get dirty in order to really learn about the world around them. They will get dirty, they will have fun, they will learn!


~ Absolutely NO toys, electronics, games, etc. from home!

~ If we find any toys from home, they will be placed in “Toy-jail” and taken out by the parent at pick-up time.

~ MLC is not responsible for any lost or damaged items brought in from home.



~ Planned activities & free-time.

~ In house & within walking distance field trips. To be determined each summer.

~ There is an activity fee for this program. See Tuition Schedule for fees.

~ Meals and snacks are provided.


~ We legally have no right to deny a parent their child without a court order.

~ MLC wishes to remain neutral in all custody matters and the center may not serve as a visitation or drop-off/pick-up sight.


Childcare providers that are licensed by the State of Michigan are required by law, just like doctors offices, to report any sign of neglect or abuse of the children in our care, and we will promptly do so. We have a legal responsibility to do so and can be fined or jailed for failure to comply.


We have 4 quarterly fire drills per calendar year and 2 tornado drills during the months of April to October so your child can react in a safe and orderly manner. If an actual emergency occurs that requires evacuation of our center we will notify you immediately.


~ YES, we love to celebrate your child’s birthday with them!

~ Treats are welcome…please ask your child’s teacher about allergies or restrictions.


We will host several parties per year to celebrate different events and holidays. Parents/Guardians are invited to help provide healthy treats, volunteer, and join in the festivities for each of these special occasions. If your family does not celebrate a particular event, holiday, or celebrates something different at a particular time of year please feel free to discuss with your child’s teacher how to share your family’s culture and beliefs with the rest of the class. We want to embrace and celebrate differences to help continue to build diversity and multicultural awareness.


For Infants (under 1 year)…Please provide a written/typed note of your child’s daily home schedule so we have an idea of how your baby’s day goes.  Must be updated as baby grows and her needs change!  Please note…per licensing rules, babies eat and sleep on demand when in our center.

Diapers (full bag)…Diaper Ointment if needed

2 Change of clothes: including shirts, pants, underwear, socks, shoes

SMALL blanket for nap-time (over 1 year)

Pacifier (under 1 year) 

Footie PJ’s (under 1 year)

Pre-made bottles (under 1 year)…we provide whole milk and sippy cups at 1 year.

Baby food…(Note:  6 months and older, we provide cheerios, crackers, etc.  When ready, we provide all meals and snacks each school day)



~ Child Information Card

~ Immunization Record

~ Health Appraisal Report or Waiver

~ Enrollment Fee (see Tuition Schedule for current rates)

~ First week’s tuition (see Tuition Schedule for current rates)

~ Key Fob Fee (see Tuition Schedule for current rates)

~ Parent Handbook Acknowledgment

~ Scheduled Days/Times

~ Topical Permission

~ Media Release Authorization

~ Food Allergy Agreement

~ Infant/Toddler Food Agreement

~ Copy of Insurance Card

We hope this handbook answers all of your questions about Macomb Learning Center.

If you have any other questions about this handbook or our center in general, please contact the Program Director