Parent Handbook


Parent Handbook

Policies & Procedures

We reserve the right to make changes to our policies and procedures effective immediately at any given time.

Version: January 2017

Dear Parents:

Welcome! This Parent Handbook is provided for parents of Macomb Learning Center. It contains a great deal of information regarding rules, procedures, and policies for our facility.

Please keep this Handbook in a place where it will be readily accessible. Refer to it whenever you have a question about our policies. If further information is needed, contact your Director about our procedures. I hope that you will find it helpful and we look forward to assisting your child to grow and develop into an outstanding individual.


Christine Coutilish & Brenda Parker

Owner/Director Owner/Assistant Director


~ To hold a spot for your child you must pre pay the enrollment fee and the 1st week’s tuition.

~ We will hold the spot for up to a four-week period.

~ Payments will be applied to your childcare when you start. This is non-refundable if you change your mind.

~ All required paperwork must be submitted before the child is permitted to attend.


~ All children must attend a minimum of 3 days per week.

~ All children MUST be in the center by 9am on their scheduled days.

~ Please call the center before 9am to let us know if you are going to be out or late for the day!

~ If you are not here by 9am and have not called we will assume that your child will not be in for that day. We will make all necessary adjustments to our program and you will be CHARGED for the day!

~ All schedule changes MUST be in writing via email or a note in the tuition drop-box and approved by the office staff.

~ There is an additional charge per day for any schedule changes within the same week!…see Tuition Schedule for fees.

~ Late pick-ups after closing will be charged a per minute late fee. See Tuition Schedule for fees.

~ If you are more than 30 minutes late and we cannot reach you or anyone on your emergency contact list, the program director will have to call Child Protective Services.


~ Cash or Check ONLY

~ Weekly tuition and schedules are due every THURSDAY for the following week

~ Monthly tuition and schedules are due the LAST THURSDAY of each month for the following month.

~ If tuition is not prepaid, enrollment maybe discontinued. A re-enrollment will require paying another enrollment fee as well as the remaining balance.


~ If there is a need to withdraw from the center we require two full weeks advance notice prior to you leaving.

~ Payment of the two full weeks notice will be expected if notice cannot be given and the children will not be able to attend the remaining time.

~ All notices must be turned into the office in writing or through e-mail. Verbal notices will not be acknowledged.


~ If the center decides to discontinue enrollment of a child due to a behavioral issue the following will apply:

~ One warning to parents

~ The second time will be a one-week notice of dismissal.

~ If it is for a reason that would require immediate dismissal that decision is up to the discretion of the director.


~ In case we have to close because of severe weather, it will be announced on local news channels.

~ If there is an emergency and we need to close we will contact you immediately.

~ Arrangements for pick up of your child within one hour must be made.

~ Only person(s) listed on the information card will be allowed to pick-up your children.


~ You will receive 10 days of vacation/sick time to be used between January 1st and December 31st each year.

~ Please let us know, in advance, of any vacation.

~ To receive a sick day credit, you MUST ask for it in writing either via email ( or a note left in the tuition drop-box.


~ The center will be closed or have an early close on the following Holidays.

~ We will post a schedule of dates that we are closed for the holidays as each year the dates change.

~ Everyone is expected to pay for New Years Day, Thanksgiving Day, & Christmas Day.


The following guidelines have been established to ensure a safe environment for both children and staff:

~ Physical and immunization records will be kept on file. Parents will update when required.

~ Parents/physicians will provide in writing any known health conditions such as asthma, seizures, allergies, and the symptoms that may appear.

~ If your child becomes ill while in our care, we will contact you to come get your child. We ask that you pick up your child within one hour.  You will be asked to sign a SICK CHILD RETURN POLICY, and your child will not be permitted to return until he/she is 24 hours symptom free or when you have a doctor’s note permitting his/her return.

~ If your child is ill, we ask you not to bring him/her for that day to prevent spreading the illness to others. Symptoms common to communicable diseases….

~ Red or running eyes, sneezing or discharge from nose.

~ Cough (persistent or productive)

~ Sores and crusts on the scalp, face, or body (red, swollen, or draining)

~ Any skin eruption or rash

~ Sore throat

~ Fever (101 or higher the child will be sent home)

~ Nausea & vomiting

~ Diarrhea or persistent abdominal pain

~ Pain and stiffness in neck, headache

~ Infectious conjunctivitis (pink-eye)

~ Nuisance diseases such as head lice, impetigo or ringworm

~ We will allow re-admittance following illness based on any/all of the following conditions:

~ Child is symptom free for 24 hours or a note from the doctor

~ Child has a normal temperature (98.6)

~ Child has been on a prescribed antibiotic for 24 hours

~ Child must be able to function and participate in a group setting including going outside.

~ In the event of any serious accident or illness an ambulance may be called, if needed. To ensure your child’s safety we keep a file of names and phone numbers of the people you authorize to pick up your child, please keep these phone numbers current. We also ask you to supply the name and phone number of your doctor. The primary concern for the center is to keep all children safe, happy, and HEALTHY!!!


~ All medication must be in it’s original container with pharmacy label.

~ “Prescription Medication Authorization” forms must be completed when your child needs medication administered at our center.


In the interest of your child’s health and that of all other children at the center, you must submit your child’s current medical and immunization records prior to enrollment. These records will need to be updated in accordance with state law.

~ Health Appraisal form each year

~ Immunization record each time your child receives a new shot.

~ (or) Immunization Waiver Form


~ In order to keep your child safe at all times we require you to enter the building with your key fob.

~ Your assigned key fob will allow us to track who has been in the building and when.

~ You must manually sign your child in at drop-off and out at pick-up.

~ We will release your child only to those you have on your Child Information Card that are eighteen or over.

~ Everyone will be asked to show proper ID until we recognize faces.


~ We legally have no right to deny a parent their child without a court order.

~ MLC wishes to remain neutral in all custody matters and the center may not serve as a visitation or drop-off/pick-up sight.


~ State Licensing requires all children in our care to have a rest period.

~ Naptime is 12:30pm to 2:30pm…(infants dictate their own rest times).

~ MLC provides a cot or a crib for each child. The cots and cribs are sanitized daily.

~ Infants 0 to 12 months are not allowed to have a blanket so you must provide footie pajamas.

~ Children ages 12 months and older must bring in 1 small blanket (must fit in a 2 gallon ziplock bag)

~ Blankets/sheets must go home each weekend to be washed unless soiled before.

~ All infants are placed flat on their backs to sleep.

~ Physician’s note is required for any other sleep position besides back for infants. Example: swing, bounce seat, etc.

~ All Infant/Toddler staff are trained in safe sleep practices.

~ Children who are school age are required to have a one hour rest-time.


~ MLC will provide breakfast, morning snack, lunch, and afternoon snack. (weekly menus are posted online).

~ If children have any allergies to foods we ask that the center be notified of this on the information card.

~ Because of allergies…NO food from home is allowed to be brought into the center (infants are the exception).

~ All formula and baby food for your infant is to be provided by the parent.


~ All children are required to play outside everyday unless the weather does not permit it. Such weather includes…

~ Extreme cold temperatures (20 degrees or lower)

~ Rain, sleet

~ High winds

~ Excessive heat

~ Parents must provide sunscreen or sunblock with your child’s full name written on it.

~ Sunscreen/block will be applied before going outside.

~ If you feel your child is too sick to go outside they should remain home until they are well.

~ Make sure you child is dressed appropriately for the current day’s weather! YES, even the infants go outside!


~ All staff is trained yearly in first aid, CPR, and blood borne pathogens.

~ When injuries do occur we will call you if necessary.

~ If we feel it is life threatening we will call 911 for an ambulance first, then you.

~ All injuries will have an accident/incident form filled out which requires your signature.


~ Your child should wear comfortable, washable clothing along with closed toed shoes.

~ Bring in an extra outfit to be kept at the center that is weather appropriate including underwear, socks, & shoes.

~ In the winter please include: coat, boots, snowpants, hats, and gloves.

~ If your child has an accident, we do not wash the clothing here, we send it with you and you must bring more clothing to leave here. Infants and toddlers will need at least two extra outfits.

~All clothing must be labeled with child’s name


~ Absolutely NO toys from home!

~ If we find any toys from home, they will be placed in “Toy-jail” and taken out by the parent at pick-up time.

~ MLC is not responsible for any lost or damaged items brought in from home.


~ We do NOT provide transportation to and from Elementary Schools at this time.



~ Planned activities & free-time.

~ In house & within walking distance field trips. To be determined each summer.

~ There is an activity fee for this program. Please see current Tuition Schedule for this fee.

~ Meals and snacks are provided.


Childcare providers that are licensed by the State of Michigan are required by law just like doctors offices to report any sign of neglect or abuse of the children in our care, and we will promptly do so. We have a legal responsibility to do so and can be fined or jailed for failure to comply.


We have 4 quarterly fire drills per calendar year and 2 tornado drills during the months of April to October so your child can react in a safe and orderly manner. If an actual emergency occurs that requires evacuation of our center we will notify you immediately.


~ YES, we love to celebrate your child’s birthday with them!

~ Treats are welcome…please ask your child’s teacher about allergies or restrictions.


We will host several parties per year to celebrate different events and holidays. Parents/Guardians are invited to help provide healthy treats, volunteer, and join in the festivities for each of these special occasions. If your family does not celebrate a particular event, holiday, or celebrates something different at a particular time of year please feel free to discuss with your child’s teacher how to share your family’s culture and beliefs with the rest of the class. We want to embrace and celebrate differences to help continue to build diversity and multicultural awareness.


INFANTS & TODDLERS                                           PRESCHOOLERS

Diapers (full bag)                                                                  2 Change of clothes: including underwear, socks, shoes

Diaper Ointment                                                                   SMALL blanket for nap-time

2 changes of clothes                                                            Sunscreen/sunblock

Pacifier (under 1 year)

Blanket (over 1 year)

Footie PJ’s (under 1 year)

Pre-made bottles (under 1 year)



~ Child Information Card

~ Immunization Record

~ Health Appraisal Report or School Age Statement of Good Health or Waiver

~ Enrollment Fee

~ First week’s tuition (see Tuition Schedule for current rates)

~ Key Fob Fee (see Tuition Schedule for current rates)

~ Parent Handbook Acknowledgment

~ Scheduled Days/Times

~ Topical Permission

~ Kid Cam Authorization

~ Food Allergy Agreement

~ Infant/Toddler Food Agreement

~ Copy of Insurance Card

We hope this handbook answers all of your questions about Macomb Learning Center. If you have any other questions about this handbook or our center in general, please contact the Program Director